Privacy Notice for XCMG Website

This privacy notice outlines how XCMG collects, processes, and handles personal information through our Website. This notice is in alignment with XCMG’s Global Privacy Statement, which details the methods by which we collect, process, and share personal data, the rights you have under privacy laws, and other important information regarding the handling of your personal information by XCMG.

The purpose of this Website is to provide information, promotional content, and other relevant material regarding the products and services we offer. To enhance your experience, we collect technical information as detailed below and may request your personal information if you choose to provide feedback or request further details.

What personal information does this Website collect and why?

User-Provided Information

Personal information refers to any information that can identify a specific individual, either directly or indirectly. The personal data we may collect through this Website includes contact information and details related to your role or relationship:

  • Contact Information: Helps us communicate with you effectively.
  • Role or Relationship Information: Assists us in understanding your needs and fulfilling your request.
  • Personal Preferences: Enables us to tailor content and provide you with a customized experience based on how you prefer to receive information.
  • Authenticated Account Information: Includes any identity profile requested or created by you to verify your authorization to access additional content and features available to logged-in users.

This Website may allow for an authenticated experience if you provide login credentials, allowing us to offer exclusive content and personalized features.

Automatically Collected Information

When you visit this Website, we may automatically collect technical data such as your Internet Protocol (IP) address and browser-related information, including the type of browser you are using, referring sites, and the time you spend on the site.

Sharing of Personal Information

We may share your personal information with our affiliates, partners, dealers, and other business collaborators for the purposes described above. This information may be merged and cross-referenced with other data you have provided to us. For example, if you share your contact details, we may offer you information about products you currently own or services you use. If you visit other XCMG websites, we may personalize your experiences and tailor content or advertisements to your interests. This data may also be used to engage with you via social media platforms or improve the products and services we offer.

Depending on your location, you may have the right to object to the processing of your personal data for marketing purposes at any time and free of charge. To exercise this right, please visit our Privacy Webform.

Do Not Track Signals

Currently, this Website does not respond to “Do Not Track” signals sent by your browser. We may reconsider this approach as industry standards develop.

Cookie Policy

XCMG Australia Cookie Policy

Last updated: November 3, 2025

1. Introduction

At XCMG Australia, we use cookies and similar technologies to make our website work efficiently, improve performance, and understand how visitors interact with our content. Some cookies are essential to the functioning of the site, while others help us provide analytics, enhance your browsing experience, or display relevant social and marketing content.

Our website address is https://xcmg.net.au. This policy explains what cookies are, how we use them, what happens if you refuse consent, and how you can manage or delete them at any time.

2. What Are Cookies?

Cookies are small files that websites store on your computer, tablet, or mobile device when you visit them. They allow websites to recognise your browser and remember information such as your preferences, login status, and past activity.

3. Why We Use Cookies

We use cookies for several reasons:

  • To ensure the website functions correctly
  • To remember your settings and preferences
  • To protect our website from spam or abuse
  • To analyse visitor behaviour and improve usability
  • To display relevant content and advertising

You can choose to accept or refuse cookies, and you can delete them from your device at any time.

4. What Happens If You Refuse Consent

You are free to refuse or withdraw consent for non-essential cookies at any time.

Here’s what that means for your browsing experience:

  • Functional cookies: These are required for basic operation (such as remembering your login, form submissions, or shopping cart items). If you block or delete them, some parts of the website may stop working properly.
  • Analytical cookies: If you disable these, we won’t be able to collect anonymous data about how visitors use our website. As a result, we may not be able to improve the website experience as effectively.
  • Marketing cookies: Refusing these means you’ll still see ads, but they won’t be tailored to your interests. Social media sharing tools or embedded content from platforms like Facebook or LinkedIn may not function correctly.

You can manage your preferences through the cookie banner on our site or directly through your browser settings.

5. Types of Cookies We Use

5.1 Functional (Essential) Cookies

These cookies are necessary for the website to function properly and remember your preferences.

WordPress

  • WP_PREFERENCES_USER_* – stores user preferences (persistent)
  • wpEmojiSettingsSupports – stores browser details (session)
  • wp-settings-time-* – stores user preferences (1 year)
  • wp-settings-* – stores user preferences (persistent)
  • wordpress_test_cookie – checks if cookies can be placed (session)
  • wordpress_logged_in_* – stores logged-in users (persistent)
    Data sharing: None

Google reCAPTCHA
Used for spam prevention and protection.

  • _grecaptcha – provides spam protection (6 months)
  • rc::a, rc::b, rc::c – identify and filter bots (session or persistent)
    Data sharing: Google reCAPTCHA Privacy Statement

LiteSpeed
Used for caching and improving website performance.

  • _lscache_vary – prevents cached page errors (2 days)
    Data sharing: None

WPForms
Used for contact and enquiry forms.

  • _wpfuuid – stores a unique user ID for form sessions (11 years)
    Data sharing: None

5.2 Analytical (Statistics) Cookies

These help us understand how visitors use our site so we can improve performance and usability.

WooCommerce

  • History.store – remembers your last visit
    Data sharing: None

Google Analytics

LinkedIn (Statistics)

  • lms_analytics, AnalyticsSyncHistory – track visits and interactions (30 days)
    Data sharing: LinkedIn Privacy Policy

5.3 Marketing and Tracking Cookies

These are used to show personalised content, advertising, and social media features.

Facebook
Used for displaying recent posts and sharing content.

  • _fbp – tracks visits across websites (3 months)
  • _fbc – stores last visit (2 years)
  • fbm*, xs, fr, act, datr, c_user, sb – manage sessions and ads (varies from session to 2 years)
  • wd, csm, actppresence – handle display and prevent fraud
    Data sharing: Facebook Privacy Statement

Google Fonts
Used for consistent font display across browsers.

Google Maps
Used for displaying maps and location features.

LinkedIn (Marketing)
Used for social posts and advertising.

  • lms_ads, li-oatml, UserMatchHistory, li_sugr, _guid – track visitor behaviour (30–90 days)
    Data sharing: LinkedIn Privacy Policy

5.4 Preference Cookies

These remember your settings to provide a consistent browsing experience.

LinkedIn (Preferences)

  • li_alerts, bcookie, bscookie, lidc – store display and login settings (1 day–1 year)
  • BizographicsOptOut – stores privacy preferences (10 years)

5.5 Miscellaneous Cookies (Pending Investigation)

These may be created by plugins or integrations and are currently under review. They do not collect sensitive data.
Examples include: lastExternalReferrerTime, WP_DATA_USER_4, cookie_notice_accepted, session, and similar technical cookies.

6. Managing and Deleting Cookies

You can manage or delete cookies in your browser settings:

Deleting or blocking cookies may impact certain features of the site. If you clear your cookies, they will be placed again when you revisit and give consent.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or deletion of inaccurate information
  • Request a copy of your data in a standard, portable format

To exercise these rights, contact us using the details below.

8. Contact Details

XCMG Australia
31–33 Westpool Drive, Hallam VIC 3803
Australia

Website: https://xcmg.net.au
Email: Enquiries@xcmg.net.au
Phone: 03 9796 3075

How can I get more information about XCMG’s privacy practices?

For more detailed information about our privacy practices, please refer to XCMG’s Global Privacy Statement.

What happens if this privacy notice changes?

We reserve the right to update this privacy notice. Any updates or changes will be posted on this page. By continuing to use the Website after the posting of any changes, you accept the revised notice.

This privacy policy aims to protect your personal data while also ensuring transparency in how we use the information collected. If you have any questions, please feel free to reach out to our privacy team through our contact form.

Australian Privacy Statement

For users located in Australia, XCMG complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs), which govern the collection, use, and disclosure of personal information. You have the right to request access to and correction of your personal information held by us. Additionally, you have the right to request that we delete your personal information in certain circumstances, or to object to the processing of your personal data for direct marketing purposes.

To exercise your rights under the Australian Privacy Principles, including accessing or correcting your personal data, please contact us using the details provided in our contact form or Privacy Webform.

If you believe that XCMG has not adhered to the principles outlined in the Privacy Act 1988, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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